Mental Health Counselling

Provided by a team of mental health professionals

Are you experiencing emotional symptoms like changes in mood, stress, erratic thinking, anxiety and feel like it’s time to do something about it?

Sometimes finding where to get help is one of the biggest hurdles. In times like these, a team of psychologists can guide you in the right direction and give you a better understanding of your mental health condition, the treatment you need, as well as helping you to navigate the health system.

When requesting a consultation, specialists will assess your condition and then point you in the right direction for further support. This service is available to you and your immediate family* Monday to Friday 9am to 5pm excluding bank holidays.

* These services are available to your spouse/partner and dependants (under 18).

Who can use this service?

As a BetterHealth member you get unlimited access to this service at no additional cost.

How does it work?

Request the service and a psychologist will contact you usually within 2 working days.

  • 1Request a consultation

    Request the service.

  • 2Talk to a psychologist

    A doctor will review your consultation details to ensure your safety and will forward the case to the psychology team. The doctor may contact you if you they need more information or have any concerns, otherwise a psychologist will call you usually within 2 working days.

  • 3Get support

    They will determine the support and treatment you need.

You can ask our doctors any questions about your health from the comfort of your own home.

This is not an emergency service and below are examples of conditions we cannot treat. If you are feeling severely unwell, we advise you to contact your local emergency services.
What we don't treat: Chest pain, shortness of breath, severe abdominal pain, heavy bleeding, thoughts of suicide or self-harm, confusion, loss of consciousness, severe infection, severe pain, suspected stroke, seizures, pregnancy complications, high fever in unwell infant. This service isn't intended to replace your doctor or any health professional or to be used for ongoing care.